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Cultural influences on the measurement of subjective mental workload
Johnson A.a, Widyanti A.a,b
a Department of Psychology, University of Groningen, Netherlands
b Department of Industrial Engineering, Bandung Institute of Technology, Indonesia
[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_separator css=”.vc_custom_1624529070653{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner layout=”boxed”][vc_column_inner width=”3/4″ css=”.vc_custom_1624695412187{border-right-width: 1px !important;border-right-color: #dddddd !important;border-right-style: solid !important;border-radius: 1px !important;}”][vc_empty_space][megatron_heading title=”Abstract” size=”size-sm” text_align=”text-left”][vc_column_text]Cognitive ergonomics is well entrenched in North American and most European work environments, where systems and products are designed with the capabilities and limitations of the user in mind. A prominent technique for analysing task demands is subjective mental workload measurement. Subjective ratings of mental workload have been shown-in North American and European populations-to be reliable and sensitive to changes in mental workload. However, there is reason to think that cultural differences may affect subjective ratings. This study compared the performance and subjective mental workload ratings of Indonesian (n = 87) and Dutch (n = 88) students in the context of a hybrid memory/visual search task. Performance was comparable for the two groups, but the sensitivity of the subjective workload measures was better in the Dutch than in the Indonesian group. The results are interpreted in light of social axioms and cultural values. Statement of Relevance: Now more than ever ergonomists must think beyond national borders in improving work processes. Globalisation requires that cultural differences be taken into account in developing and applying ergonomic techniques. This paper presents empirical work showing that cultural differences seriously impact the sensitivity of mental workload measures. © 2011 Taylor & Francis.[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Author keywords” size=”size-sm” text_align=”text-left”][vc_column_text]Cognitive ergonomics,Cross-cultural,Cultural difference,Cultural influences,Cultural value,Globalisation,Hybrid memories,Mental workload,North American,Search tasks,Subjective measures,Subjective rating,Subjective workload,Task demand,Values,Work environments,Work process[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Indexed keywords” size=”size-sm” text_align=”text-left”][vc_column_text]Cross-cultural,Mental workload,Subjective measures,Values[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Funding details” size=”size-sm” text_align=”text-left”][vc_column_text][/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”DOI” size=”size-sm” text_align=”text-left”][vc_column_text]https://doi.org/10.1080/00140139.2011.570459[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]Widget Plumx[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][/vc_column][/vc_row]