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The mapping of interconnected SOA governance and ITIL v3.0
Susanti F.a, Sembiring J.b
a Computer Engineering, Telkom Polytechnic, Indonesia
b School of Electrical Engineering and Informatics, ITB, Indonesia
[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_separator css=”.vc_custom_1624529070653{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner layout=”boxed”][vc_column_inner width=”3/4″ css=”.vc_custom_1624695412187{border-right-width: 1px !important;border-right-color: #dddddd !important;border-right-style: solid !important;border-radius: 1px !important;}”][vc_empty_space][megatron_heading title=”Abstract” size=”size-sm” text_align=”text-left”][vc_column_text]SOA governance is needed to make the company using SOA enables to get maximum profit. One of the failures of SOA sor far is no SOA governance implemented. Yet, there are still weaknesses in SOA governance, such as not providing yet a systematic process to manage service reuse, a guidance to determine what services should be created, a system to validate the suitability of designing and implementation result, and a complete guidance of change management system. Therefore, there are various alternative proposed SOA governance models. In this research, it is combined SOA governance with framework ITIL v3.0. Seeing the mapping of SOA governance concept and ITIL v3.0, it shows that SOA governance and ITIL v.30 have many connections in their elements. ITIL v3.0 enables to complete process to create the service reuse, to determine the role and responsibility in each process, to complete the rules in each process, and to complete the process in overall lifecycle service governance. This research resulted the mapping SOA governance and ITIL v3.0 connect in two main parts, – SOA governance lifecycle and SOA governance elements. SOA governance lifecycle consists of five steps: planning, designing, implementing, controlling, and evaluating. There are five main components in SOA governance, decision, rule and policy, procedure, role and responsibility and metric. These elements and phases are mapped with service strategy, service design, service transition, service operation and continual service improvent in ITIL v3.0. © 2011 IEEE.[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Author keywords” size=”size-sm” text_align=”text-left”][vc_column_text]Change management,ITIL v3.0,Main component,Service design,Service operations,Service reuse,Service strategy,SOA governance,Systematic process[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Indexed keywords” size=”size-sm” text_align=”text-left”][vc_column_text]ITIL v3.0,SOA governance lifecycle,SOA governance model[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Funding details” size=”size-sm” text_align=”text-left”][vc_column_text][/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”DOI” size=”size-sm” text_align=”text-left”][vc_column_text]https://doi.org/10.1109/ICEEI.2011.6021574[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]Widget Plumx[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][/vc_column][/vc_row]