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Informal team learning: A case study in knowledge-intensive settings
Sibarani R.M.a, Tjakraatmadja J.H.a, Putro U.S.a, Munir N.S.b
a School of Business and Management, Bandung Institute of Technology, Indonesia
b PPM School of Management
[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_separator css=”.vc_custom_1624529070653{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner layout=”boxed”][vc_column_inner width=”3/4″ css=”.vc_custom_1624695412187{border-right-width: 1px !important;border-right-color: #dddddd !important;border-right-style: solid !important;border-radius: 1px !important;}”][vc_empty_space][megatron_heading title=”Abstract” size=”size-sm” text_align=”text-left”][vc_column_text]© 2015, Mediterranean Center of Social and Educational Research. All rights reserved.We tend to learn in an informal way before we do it formally. We learn to walk or ride a bike when we were children before we went to formal school. In organization, learning is essential to improve the performance, and informal learning complements formal training. Having an informal discussion in an office lounge or chat in a workgroup messenger application are some informal learning activities. This paper seeks to explore and help leaders to gain insights into the effective informal learning in the workplace especially in knowledge-intensive settings. Critical success factors of effective informal learning have been defined: informal learner that do informal learning within their team, the role of team leader that facilitates learning and team climate that support informal learning processes. Literature study and qualitative case study was conducted in a mid-size consulting firm in Indonesia. Data collection was based on semi-structured interviews to 21 respondents. We found a research model that can be applied by leader for promoting an effective informal learning strategy and process.[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Author keywords” size=”size-sm” text_align=”text-left”][vc_column_text][/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Indexed keywords” size=”size-sm” text_align=”text-left”][vc_column_text]Effective team,Informal learner,Informal learning,Team climate,Team leadership,Team learning[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Funding details” size=”size-sm” text_align=”text-left”][vc_column_text][/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”DOI” size=”size-sm” text_align=”text-left”][vc_column_text]https://doi.org/10.5901/mjss.2015.v6n5p381[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]Widget Plumx[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][/vc_column][/vc_row]