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Acceptance and usage of ERP systems: The role of institutional factors in ERP post-implementation
Govindaraju R.a, Salajar R.T.b, Chandra D.R.a, Sudirman I.a
a Department of Industrial Engineering, Bandung Institute of Technology, Bandung, Indonesia
b Indonesian Ministry of Energy and Mineral Resources, Jakarta, Indonesia
[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_separator css=”.vc_custom_1624529070653{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner layout=”boxed”][vc_column_inner width=”3/4″ css=”.vc_custom_1624695412187{border-right-width: 1px !important;border-right-color: #dddddd !important;border-right-style: solid !important;border-radius: 1px !important;}”][vc_empty_space][megatron_heading title=”Abstract” size=”size-sm” text_align=”text-left”][vc_column_text]© 2015 IEEE.One important challenge in ERP implementation is the acceptance and usage of ERP systems by their users. This study aims to identify important antecendents of ERP acceptance and usage among individual users, considering specifically the complex nature of ERP systems. A research model was developed, incorporating two antecedents from DeLone and McLean IS success model, two technological related antecedents and three antecedents related to institutional support in the post-implementation stage. A total of 173 sample was collected through a survey among ERP users working in three large firms in Indonesia. The model was validated and 14 hyphoteses were empirically tested using structural equation modeling (SEM) technique. The results support the proposed model to a large extent, highlighing the importance ERP symbolic adoption for ERP use, managerial commitment and technical support as the antecedents related to institutional support, and perceived fit and perceived dependability as the antecedents related to technology characteristics.[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Author keywords” size=”size-sm” text_align=”text-left”][vc_column_text]ERP implementation,Institutional factors,Institutional support,Institutionalisation,Post-implementation,Structural equation modeling techniques,Technology characteristics,usage[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Indexed keywords” size=”size-sm” text_align=”text-left”][vc_column_text]ERP acceptance,institutionalisation,post-implementation support,usage[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Funding details” size=”size-sm” text_align=”text-left”][vc_column_text][/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”DOI” size=”size-sm” text_align=”text-left”][vc_column_text]https://doi.org/10.1109/IEEM.2015.7385856[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]Widget Plumx[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][/vc_column][/vc_row]