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Validating the Conceptual Model for Predicting Intention to Use as Part of Information System Success Model: The Case of an Indonesian Government Agency
Mardiana S.a,b, Tjakraatmadja J.H.a, Aprianingsih A.a
a School of Business and Management ITB, Bandung, 40132, Indonesia
b Information Systems Department, Widyatama University, Bandung, 40125, Indonesia
[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_separator css=”.vc_custom_1624529070653{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner layout=”boxed”][vc_column_inner width=”3/4″ css=”.vc_custom_1624695412187{border-right-width: 1px !important;border-right-color: #dddddd !important;border-right-style: solid !important;border-radius: 1px !important;}”][vc_empty_space][megatron_heading title=”Abstract” size=”size-sm” text_align=”text-left”][vc_column_text]© 2015 The Authors.This study aims at testing the conceptual model for predicting intention to use the information system as part of DeLone-Mclean information system success framework. A study literature has revealed that DeLone-Mclean Information System success model has difficulty for defining predictor variables for intention to use. This paper offers a solution by finding the proper variables from technology acceptance models which have strong theoretical background for predicting behavioral intention. A conceptual model is proposed based on literature review. An empirical study is conducted to validate the conceptual model. The object for empirical study is a government agency which has offices in several cities/towns in Indonesia. A quantitative data analysis is being done using SmartPLS with the result showing that perceived usefulness is the strongest predictor for intention to use while service quality surprisingly gives a negative coefficient toward intention to use.[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Author keywords” size=”size-sm” text_align=”text-left”][vc_column_text]Government agencies,Information system success,Information system success model,Intention to use,IS success model,Negative coefficients,Perceived usefulness,Technology acceptance model[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Indexed keywords” size=”size-sm” text_align=”text-left”][vc_column_text]DeLone-McLean IS success model,information system in government agency,intention to use,technology acceptance models[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Funding details” size=”size-sm” text_align=”text-left”][vc_column_text][/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”DOI” size=”size-sm” text_align=”text-left”][vc_column_text]https://doi.org/10.1016/j.procs.2015.12.150[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]Widget Plumx[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][/vc_column][/vc_row]