[vc_empty_space][vc_empty_space]
Engineering local government financial service system under good governanceprinciples: Case study: Cimahi government city
Santika H.a, Suhardia, Yustianto P.b
a School of Electrical Engineering and Informatics, Institut Teknologi, Bandung, Bandung, Indonesia
b School of Information Technology, Deakin University, Geelong, Australia
[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_separator css=”.vc_custom_1624529070653{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner layout=”boxed”][vc_column_inner width=”3/4″ css=”.vc_custom_1624695412187{border-right-width: 1px !important;border-right-color: #dddddd !important;border-right-style: solid !important;border-radius: 1px !important;}”][vc_empty_space][megatron_heading title=”Abstract” size=”size-sm” text_align=”text-left”][vc_column_text]© 2017 IEEE.A research on service engineering process for a local government financial system is presented in this paper. The goal is to enhance the fulfillment of the good governance principles, namely: visionary, effectiveness-efficiency, openness-transparency and accountability. The overall service system quality is expected to improve with the adherence to the principles. The method used is an extension of the Service Engineering Framework, with a specifically chosen SOA Methodology; the Thomas Erl’s Mainstream SOA Methodology (MSOAM). The produced result shows an increase of good governance score by 12.51%, measured between the initial assessment survey and after the demonstration of proposed financial services system. In turn, improved quality of good governance will positively affect the performance of the government apparatus and its quality of public service.[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Author keywords” size=”size-sm” text_align=”text-left”][vc_column_text]Financial service,Financial system,Good governances,Initial assessment,Local government,Public services,Service engineering,Service systems[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Indexed keywords” size=”size-sm” text_align=”text-left”][vc_column_text]Finance Service System,Good Governance,Service Engineering Framework,SOA,Web Service[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Funding details” size=”size-sm” text_align=”text-left”][vc_column_text][/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”DOI” size=”size-sm” text_align=”text-left”][vc_column_text]https://doi.org/10.1109/ICoICT.2017.8074657[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]Widget Plumx[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][/vc_column][/vc_row]