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Governance of inter-organizational systems: A longitudinal case study of Rotterdam’s port community system

Chandra D.R.a, van Hillegersberg J.b

a Faculty of industrial technology, Bandung Institute of Technology, Department of Industrial Engineering, Bandung, 40132, Indonesia
b Faculty of behavioral, management and social sciences, Department of industrial engineering and business information systems, University of Twente, Enschede, 7500 AE, Netherlands

[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_separator css=”.vc_custom_1624529070653{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner layout=”boxed”][vc_column_inner width=”3/4″ css=”.vc_custom_1624695412187{border-right-width: 1px !important;border-right-color: #dddddd !important;border-right-style: solid !important;border-radius: 1px !important;}”][vc_empty_space][megatron_heading title=”Abstract” size=”size-sm” text_align=”text-left”][vc_column_text]© 2018, SciKA.An increasing use of inter-organizational systems, as Port Community System (PCS), can be observed in port collaborations. As multiple organizations often rely on PCS, even for business-critical processes, proper governance of these systems is crucial. This study aims to explain the governance of inter-organizational port collaborations using a lifecycles paradigm. The governance is explored using three points of view – i.e. governance mechanisms, governance aspects, and governance models – and by describing the actors’ roles in collaborations. A case study in the port of Rotterdam is analyzed to explain how these actors affect the governance models through the mechanisms to govern the aspects in each lifecycle stage. The port collaboration in Rotterdam has gone through three full governance lifecycles and has entered the fourth iteration after the set-up of Portbase. During the last two cycles, the collaboration has maintained its Network Administrative Organization governance model. This case study analysis of Rotterdam’s port collaboration provides an example of how a systematic approach could help to discuss and communicate the governance of inter-organizational port collaboration systems and gives some lessons learned for other collaborations.[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Author keywords” size=”size-sm” text_align=”text-left”][vc_column_text][/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Indexed keywords” size=”size-sm” text_align=”text-left”][vc_column_text]Collaboration,Governance,Inter-organizational system,Lifecycle,Port community system[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Funding details” size=”size-sm” text_align=”text-left”][vc_column_text][{‘$’: ‘with other actors in Dutch SC field. For example, Port Infolink participated in PROTECT (2005-2008), a research project funded by the Dutch transport research fund Transumo together with Dutch Customs, the shippers branch organization EVO, Transport and Logistics Netherlands, Holland Distribution Council, Det Norske Veritas, RSM Erasmus University, TNO, Technical University Delft and Buck Consultants [31]. This project aimed to increase the security of global supply chain – which included the information system security, supply chain structure, and strategies – to address the threat of criminality and terrorism.’}, {‘$’: ‘In the beginning, Portbase was supported by board of directors from both prior companies. Today, Portbase is supported by: \uf0b7 A Supervisory Board: Port Authorities, Deltalinqs, Cosco, ECT, and Management in Motion. \uf0b7 An Advisory Board: Port Authorities, Deltalinqs, ORAM, VITO, and the major companies in the port collaboration.’}, {‘$’: ‘We sincerely thank Portbase B.V., especially Iwan van der Wolf, in providing us with valuable data for our case study. We would also express our gratitude to the reviewers for their input and critics. This research is supported financially by University of Twente and Directorate General of Higher Education, Ministry of Education and Culture, Republic of Indonesia.’}, {‘$’: ‘Dissa R. Chandra is a lecturer in Department of Industrial Engineering, Bandung Institute of Technology (ITB), Indonesia. Her research focus is the implementation and management of information systems in industrial context. She earned her Bachelor of Science degree in Industrial Engineering from ITB in 2010. In 2011, supported by Bakrie Graduate Fellowship scholarship she received her Master of Science degree in Industrial Engineering and Management, majoring in Enterprise System Engineering, from ITB. Starting 2013, she joined the Doctoral program at Department of Industrial Engineering and Business Information System, University of Twente, the Netherlands with a scholarship from Directorate General of Higher Education, Indonesian Ministry of Education and Culture.’}][/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”DOI” size=”size-sm” text_align=”text-left”][vc_column_text]https://doi.org/10.12821/ijispm060203[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]Widget Plumx[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][/vc_column][/vc_row]