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Queuing analysis using Viswalk for check-in counter: Case study of Lombok Praya International Airport

Wibowo S.S.a, Fadilah S.R.a

a Bandung Institute of Technology, Study Prog. of Civil Eng., Bandung, Indonesia

[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_separator css=”.vc_custom_1624529070653{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner layout=”boxed”][vc_column_inner width=”3/4″ css=”.vc_custom_1624695412187{border-right-width: 1px !important;border-right-color: #dddddd !important;border-right-style: solid !important;border-radius: 1px !important;}”][vc_empty_space][megatron_heading title=”Abstract” size=”size-sm” text_align=”text-left”][vc_column_text]© 2018 The Authors, published by EDP Sciences.Queuing analysis on check-in counter in airport is required to accommodate the passenger processing facilities, such as check-in service. The purpose of this paper is to evaluate the performance of a queuing system at check-in facilities in 2nd passenger terminal Lombok Praya International Airport in 2016 and 2036. This analysis is done by determining parameters of the queues at every check-in counter through simulations on Viswalk. Before running the simulation, the model of airport terminal must be created first. Queuing simulation starts with the traffic demand forecasting of domestic departure passenger for the next 20 years. To determine the optimal number of check-in counters, an iteration of various number is performed. Check-in services time data were adopted from previous study which became an input of the simulation using two different scenarios. The expected output are the queuing parameter and the distribution of passenger service time at each check-in counter.[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Author keywords” size=”size-sm” text_align=”text-left”][vc_column_text]Airport terminals,International airport,Passenger service time,Passenger terminals,Processing facilities,Queuing analysis,Queuing parameters,Queuing simulation[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Indexed keywords” size=”size-sm” text_align=”text-left”][vc_column_text][/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Funding details” size=”size-sm” text_align=”text-left”][vc_column_text][/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”DOI” size=”size-sm” text_align=”text-left”][vc_column_text]https://doi.org/10.1051/matecconf/201818102006[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]Widget Plumx[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][/vc_column][/vc_row]