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Quattro Helix Model to Build Stakeholders Engagement in Sustainable Reverse Logistics: A Conceptual Framework for Developing Countries

Maheswari H.a, Yudoko G.a, Adhiutama A.a

a School of Business and Management, Institut Teknologi Bandung (ITB), Bandung, Indonesia

[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_separator css=”.vc_custom_1624529070653{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner layout=”boxed”][vc_column_inner width=”3/4″ css=”.vc_custom_1624695412187{border-right-width: 1px !important;border-right-color: #dddddd !important;border-right-style: solid !important;border-radius: 1px !important;}”][vc_empty_space][megatron_heading title=”Abstract” size=”size-sm” text_align=”text-left”][vc_column_text]© 2019 IEEE.The number of e-waste from mobile phone industry is still dominating until now in developing countries especially in Indonesia. This has happened as a result there is no mutual commitment from all parties i.e. businesses, government, and societies to control their activities in producing, selling, and using this product. They conduct sustainable reverse logistics (SRL) activities individually and prioritize to their own interest. Whereas, to overcome e-waste problems, a country needs all parties’ cooperation. Therefore, it is important to find the type of stakeholders’ engagement. through this conceptual paper which relevant to Indonesian context. This research uses descriptive qualitative approach and literature review. The results of this research are, first, Quattro helix model (manufactures, government, takeback operators, and societies) is established as the appropriate structure to build a robust team to implement RL. Second, Involvement, collaboration, and empowerment are the types of engagement that predicted as the sound model for handling e-waste problem in Indonesia.[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Author keywords” size=”size-sm” text_align=”text-left”][vc_column_text]Conceptual frameworks,Literature reviews,Mobile-phone industry,Qualitative approach,quattro helix,Reverse logistics,Sound modeling,Stakeholder engagement[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Indexed keywords” size=”size-sm” text_align=”text-left”][vc_column_text]quattro helix,reverse logistics,stakeholder engagement[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”Funding details” size=”size-sm” text_align=”text-left”][vc_column_text]ACKNOWLEDGMENT This study would not have been possible without support material and non-material from LPDP – The Ministry of Finance and The Ministry of Research Technology and Higher Education. We also would like to thank my research partner for helping me to explore the papers and appreciate the invaluable constructive views and comments by referees.[/vc_column_text][vc_empty_space][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_empty_space][megatron_heading title=”DOI” size=”size-sm” text_align=”text-left”][vc_column_text]https://doi.org/10.1109/IEA.2019.8714864[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]Widget Plumx[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=”.vc_custom_1624528584150{padding-top: 25px !important;padding-bottom: 25px !important;}”][/vc_column][/vc_row]